Thursday, 4 March 2010

The War on ASDA

Ok so I'm on an internet course for Game Design and I paid by PayPoint the total of £135 each month.

Now this is the complicated bit.

Because my ESA was 3 months late I was behind on payment as I couldn't pay them anything and stopped my course books coming through in December. But I arranged to pay them January and February and then they would send them again. So I paid December's a few days before I was ment to, that went through fine. I went to pay January's which I thought went through until I got a letter from CDF (the people who I pay to do the course) saying that I didn't pay them in January (this was about 3 and a half weeks after I sent payment) so I took the recite back to ASDA (where I paid) and told them and asked them what are they going to do about it as I now have debt collectors after me because of this messed up payment (I am now paying them £40 a month till after the wedding so that we have more money to spend on the wedding then I'llup it to £135). So a woman said that she would call up the place where the payment was made to (tuxedo money) and to go back in 2 weeks to find out what is going on. so I did and she said that they hadn't gotten back to her yet and to go back in a week.

Again she said teh same thing so tomorrow it will be 4 weeks, a whole month!! So I will give her 3 options.

Option 1. Give me the £135 back there and then

Option 2. Pay off the £5000 debt as it is their fault

or

Option 3. I go to the papers (local and national) and Trading Standards about the fact that they take people's benefit money and pay differnt people who you have to pay, they don't train their staff and they put people in unnecessary debt

So out of them options I think Option 1 will be the better option for them.

I'll post tomorrow what happens.

Lissa